For the purposes of these Terms and Conditions, the following terms are defined as follows:
Site: refers to the write4me.ai website and all its features.
General Terms and Conditions: refers to these general terms and conditions of sale and use of the Service.
Account: refers to the account created by the User from which the Services on the Site are made available.
User: refers to any natural or legal person who accesses the Site and/or uses the Service as part of a Subscription.
Visitor: refers to any natural or legal person who accesses the Site without using the Service or having subscribed to a Subscription.
User Account: refers to the account that must be created to access the Service.
Subscription: refers to the subscription offer chosen by the User to access the Service.
Content: means the text produced by the User using the Service and the Input Data provided by the User.
Input Data: means the topics and parameters entered by the User into the Service to generate Content.
Service: means the Content generation tool and associated services that are made available on the Site.
Company : means the company CONVERCLIC registered in the Trade and Companies Register of Grasse under the number 813 717 865.
The General Terms and Conditions of Sale detailed below apply to all orders placed on the write4me.ai/en website for all products and services offered, unless otherwise agreed in writing. The present general terms and conditions of sale are systematically proposed to you at the time of placing an order. Consequently, the fact of placing an order implies your full acceptance, without reservation, of these general conditions of sale.
Any modification of the General Terms and Conditions during the Subscription period takes effect upon renewal of the Subscription, and will be brought to the User’s attention, by any means, one (1) month before they come into force. In the event of disagreement, the User will then have the option of terminating his Subscription under the conditions set out in these Terms and Conditions..
Access to the service
To access the site and take advantage of its features, the User must have an Internet connection and the appropriate computer equipment. All fees, rights, subscriptions or other charges related to obtaining, using or maintaining these elements remain the exclusive responsibility of the User.
All access to the Service is subject to the creation of a User account and to the subscription and payment of the price of a subscription by the User. However, exceptionally, it is possible to access the Service free of charge in its trial version.
Registration and subscription
The User acknowledges having been informed, prior to the validation of the subscription, in a legible and comprehensible manner, of the present General Conditions as well as of all the information relating to the service, its price, the information concerning the right of withdrawal and the legal guarantees.
Any User wishing to take out a subscription is directly informed of the various subscription offers on the site and expresses his interest in one of them by clicking on the “Order” button.
To take out a subscription, the User must identify himself by entering the identifier and password associated with his User account or, if he does not have a User account, create one in accordance with the conditions set out herein.
The subscription to the service is made by the User for a period of one month from the date of subscription.
If the subscription is not cancelled or suspended at least forty-eight (48) hours before the monthly due date, the subscription is renewed for successive periods of one (1) month at the rate in effect on the renewal date. Any termination will take effect at the end of the current monthly period and will not result in the refund of all or part of the Subscription price.
The Company reserves the right to cancel or refuse any order from a User with whom there is a dispute concerning a previous order or a previous use of the service that does not comply with the conditions of use.
From the final confirmation of the order or in the case of access to the trial version after acceptance of the General Terms and Conditions, and within a maximum period of forty-eight (48) hours may be necessary to allow the User access to the service via his User account.
Any registration containing inaccurate information will not be taken into account.
If a User has lost or forgotten his or her password, he or she has a function on the Site that allows him or her to reset it by clicking on the “Forgot Password” tab.
The User’s password is personal and confidential. The User undertakes to ensure the confidentiality of his password. The User is solely responsible for all connections made using his login and password. In the event of suspected fraudulent use of the User’s Account, the User must inform the Company as soon as possible so that it can take all necessary steps to remedy the situation.
The Company cannot be held responsible in case of usurpation and/or fraudulent use of an Account in the case of an unauthorized, fraudulent or abusive use or because of a voluntary or involuntary disclosure by the User to a third party of his identification elements. The User remains entirely responsible for the use that could be made of his Account by a third party who would have accessed the Site with his identification elements.
Subscription and access to the Service are subject to payment by the User of the monthly rate in effect, as indicated on the Site on the day the Subscription is taken out. The price of the Subscription may vary depending on the Subscription formula subscribed to by the User.
The Company reserves the right to change the price of the Subscription during the execution of the contract concluded with the User. Any change in the price of the Subscription will take effect when the Subscription is renewed, and will be brought to the attention of the User, by any means, one (1) month before it takes effect.
In the event that any new pricing is not to the User’s liking, the User will have the option of terminating the Subscription under the conditions set forth herein.
Payment of the Subscription is made by secure payment by credit card. The User must provide the name of the cardholder, the number and expiration date of the credit card as well as the security cryptogram on the back of the credit card.
The price of the Subscription is payable in advance and in full each month by the User and by recurring payment. Subsequent payments are made on the first day of each new monthly period.
The User understands and accepts that the communication of his payment information constitutes an authorization to debit his bank account on a monthly basis for the amount of the monthly Subscription.
Any amount not paid by the due date may result in the termination of the current subscription.
Right of withdrawal
In accordance with Article L.121-20-12 of the French Consumer Code, any User who is a consumer or non-professional has a right of withdrawal of fourteen (14) days. However, if the User wishes to benefit from the Services immediately, he agrees to waive his right of withdrawal in accordance with Article L.221-28 of the Consumer Code concerning the supply of digital content not provided on a physical medium.
To exercise this right, the User must inform the Company of his intention to withdraw using a durable medium (postal mail or e-mail).
Guarantees and responsibilities
The Company shall not be liable for any use of the Service that does not comply with the General Terms and Conditions.
Due to the characteristics of the Service and in particular the role of the User in the generation of the Content through his/her Input Data, the Company disclaims any warranty regarding the originality of the Content generated from the Service and the ability for the Content to benefit from protection under intellectual property and copyright law.
The user is aware that the texts are generated by an AI (Artificial Intelligence) and that there is no guarantee as to the relevance and veracity of the texts generated.
The Company also disclaims any responsibility for the use and distribution of the Content by the User.
The User acknowledges and agrees that he/she is solely responsible for the information contained on the Site and transmitted to the Company.
The Company declines all responsibility in the case of a possible loss of information accessible on the User’s Account, the latter having to save a copy of it without being able to claim any compensation in this respect.
The Company does not position itself as an Internet access provider. Therefore, the Company cannot guarantee the quality of the Internet connection, as well as the absence of interruption specific to the network.
The Company is required to carry out regular checks to verify the operation and accessibility of the Site. In this respect, the Company is entitled to temporarily interrupt access to the Site for maintenance purposes.
The Company cannot be held responsible for any difficulty or momentary impossibility of access to the Site due to circumstances beyond its control.
Use of the service
The Subscriber is advised that it is prohibited to use the Service through robots or any automated system as well as to circumvent any technical limitations.
Any attempt to access the Site, Write4Me’s server or database through automated tools or in any other unnatural way is prohibited and may result in termination of the Customer’s access to the Service.
In order to protect the integrity of the Site and the Service, the Company reserves the right at any time and in its sole discretion to block access to the Website by Users from certain IP addresses.
We prohibit the use of the Service to generate certain content.
Users are prohibited from knowingly generating or allowing others to knowingly generate the following categories of content:
- Hate: content that expresses, incites or promotes identity-based hate.
- Harassment: content intended to harass, threaten or intimidate a person.
- Violence: content that promotes or glorifies violence or celebrates the suffering or humiliation of others.
- Self-harm: content that promotes, encourages or depicts acts of self-harm, such as suicide, cutting and eating disorders.
- Sexual: content that is intended to arouse sexual excitement, such as a description of sexual activity, or that promotes sexual services (excluding sex education and wellness).
- Political: content intended to influence the political process or to be used for campaign purposes.
- Spam: unsolicited bulk content.
- Deception: false or misleading content, such as an attempt to defraud or spread misinformation.
- Malware: content that attempts to generate ransomware, keyloggers, viruses or other software designed to impose some level of harm.
Data processing and liberties
In application of article 27 of the Law n° 78-17 of January 6, 1978, the users have a right of access, modification and suppression of the personal information concerning them. To exercise this right, simply send us an e-mail to [email protected] specifying your request.